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Terms and Conditions

Wind of the Two Seas Company name: DA BRACIAMI DI SAMANTA MANDERIOLI

1. Object These General Conditions govern the sale of products through the website www.ventodeiduemari.it by: DA BRACIAMI DI SAMANTA MANDERIOLI (hereinafter the "Seller"). The purchase of products implies full acceptance of these conditions.

2. Products The products are described in the relevant information sheets on the website. The images are for illustrative purposes only and may not fully represent the actual product features.

3. Prices Prices are expressed in Euros (€). Unless otherwise indicated, they include VAT. Shipping costs are indicated separately before order confirmation. The Seller reserves the right to change prices at any time; however, the price applied will be the one displayed at the time of order confirmation.

4. Purchase Methods: Customers can purchase products by following the guided procedure on the website. The order is considered finalized when the customer receives email confirmation of acceptance. The Seller reserves the right to refuse or cancel orders in the event of: incomplete or inaccurate information, product unavailability, suspected fraudulent activity.

5. Payments The payment methods indicated on the website at the time of purchase are accepted. Payment must be made at the time of ordering.

6. Delivery Deliveries are made to the address indicated by the customer. Delivery times are approximate and may vary for reasons not attributable to the Seller. Risk passes to the customer upon delivery.

7. Right of Withdrawal Pursuant to Legislative Decree 206/2005 (Consumer Code), the consumer customer has the right to withdraw from an order within 14 days of delivery of the product. The right of withdrawal is excluded in the cases provided for by Article 59 of the Consumer Code (e.g., personalized or perishable products). To exercise the right of withdrawal, written notification must be sent to: 📩 ilventodeiduemari@pec.it. The refund will be made within 14 days of receipt of the returned item. Return costs are the responsibility of the customer unless otherwise agreed.

8. Legal Guarantee: Products are covered by the legal guarantee of conformity provided for by Articles 128-135 of the Consumer Code. The customer must report any defects within 2 months of discovering them.

9. Liability The Seller is not liable for: indirect or consequential damages delays due to force majeure

10. Applicable law and jurisdiction These conditions are governed by Italian law. For disputes with consumers, the court of the customer's place of residence has jurisdiction.

Shipping and refunds

Shipping: Shipments are made via express courier. Average delivery times are 2–5 business days.

Any delays not attributable to the Seller do not entitle you to compensation. It is the customer's responsibility to check the integrity of the package upon delivery. If the package is damaged, we recommend accepting it with reservations.

Returns and Refunds The customer can request a return within 14 days of receipt.

The product must be: intact, unused, complete with original packaging. Once the return is verified as eligible, the refund will be made via the same payment method used.

Returns will not be accepted for: opened products if food products, personalized products, goods subject to deterioration

Privacy Policy

(pursuant to EU Regulation 2016/679 – GDPR)

1. Data Controller The Data Controller is: DA BRACIAMI DI SAMANTA MANDERIOLI Email: ilventodeiduemari@pec.it

2. Type of data collected The site may collect: personal data (name, surname) email address shipping address payment data (managed by external providers) navigation data

3. Purpose of processing The data is processed for: order management, shipping, customer support, tax and legal compliance, sending promotional communications (subject to consent).

4. Legal basis The processing is based on: performance of the contract legal obligations consent of the interested party

5. Data retention Data is retained for the time necessary for: tax obligations (10 years) contractual management any disputes

6. Rights of the interested party The user can exercise the rights provided for by Articles 15-22 GDPR: access, rectification, erasure, limitation, opposition, portability. Requests by email to: 📩 ilventodeiduemari@pec.it

7. Communication to third parties The data may be communicated to: tax consultants couriers payment providers hosting providers Third parties process the data in compliance with the GDPR.

8. Security The site adopts adequate technical and organizational measures to protect data.

9. Changes This policy may be updated at any time.

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